Over $60 worth of groceries this week were ruined because EVERY. SINGLE.
PLASTIC. BAG. ripped either when unloading from my cart to my car, or from my car to my home from your store in Westford, MA! Tomato sauce all over my driveway.
Meat, produce and fruit in the parking lot. My order contained 7 bags total. During checkout the bagger found 3 ripped bags from his dispenser, and disposed of those. He used bags that were not damaged to pack my order.
He did a good job packing, he did not overload any of my bags. The plastic bags used today seem much thinner that usual: each ripped along the seam. This change to cheaper, thinner plastic bags should either be disclosed to customers so they can double bag their own groceries, request paper, or you should be training your staff to put only 2 or 3 items into each bag. I for one, will never shop at Market Basket again.
Purchasing produce that needs to be used within a day before it rots, meat that doesn't last until the date stamped....yup, I have learned about this caveat when shopping at your store and now work around them, but this.....losing over $60....This is unacceptable.
Almost forgot to mention: The 2 rolls of toilet paper I bought, that fell out of one of my bags when it ripped as I was moving it from the cart to the car, they rolled into a puddle and under a large car where they could not be reached.
Review about: Plastic Shopping Bags.
Reason of review: Not as described.
Monetary Loss: $60.
Preferred solution: Let the company propose a solution.
Low pricing for some items.